Privacy & Cookies Policy
NK Bio Solutions (Pty) Ltd
Last updated: 3 May 2026
1. Who we are
NK Bio Solutions (Pty) Ltd (“NK Biosolutions”, “we”, “us”) is a South African B2B company in the agro‑processing and bio‑innovation sector. We supply food‑grade agar and related seaweed‑derived ingredients to food, pharmaceutical and cosmetics manufacturers.
If you have questions about this policy, you can contact us via the details on our Contact page.
2. What this policy covers
This policy explains how we collect, use and protect personal data when you:
- Visit our website
- Fill in a contact or enquiry form
- Request information, samples or quotes
- Interact with us as a representative of a business customer, supplier or partner
3. What data we collect
3.1 Information you provide directly
- Name and surname
- Job title and role
- Company name
- Business email address
- Business phone number
- Country and region
- Any information you include in free‑text fields
3.2 Information collected automatically
When you visit our site, we may automatically collect IP addresses, device types, browser information, and page interaction data. This information is mainly collected using cookies and similar technologies (see section 7).
4. How we use your data
We use your data to respond to enquiries, provide product information, manage business relationships, improve our website, and comply with legal obligations. We do not sell your personal data.
5. Legal bases for processing
Where EU/EEA data protection laws apply, we rely on Legitimate Interests to communicate with you in a B2B context, Contract performance, and Consent where required.
6. How we share your data
We may share your data with service providers, professional advisers, and authorities when required. We handle your data securely and ensure appropriate measures for international transfers.
7. Cookies and similar technologies
Cookies help our site function properly and provide analytics. We use strictly necessary, analytics, and functionality cookies. You can manage cookies through your browser settings.
8. Data retention
We keep personal data only for as long as necessary for business purposes, legal compliance, or establishing legal claims.
9. Your rights
Depending on your location, you may have the right to access, correct, or delete your data, or object to processing. To exercise these rights, please contact us via our Contact page.
10. Security
We take reasonable technical and organisational measures to protect your data, though no method of transmission is completely secure.
11. Changes to this policy
We may update this policy periodically. The 'Last updated' date at the top indicates the latest version.
12. Contact
For questions about our handle of personal data, please reach out via the Contact page.